Privacy Policy

Effective Date: November 16, 2025

The Savior's Heart Foundation, Inc. ("we," "our," or "us") respects your privacy and is committed to protecting the personal information of our donors, supporters, volunteers, partners, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our organization.

1. Our Mission and Commitment to Privacy

As a nonprofit organization dedicated to serving children and communities affected by poverty and hardship, we are committed to protecting the dignity, identity, and personal information of those we serve, support, and engage with through our mission.

2. Information We Collect

We may collect the following categories of information:

a. Personal Information

Name
Email address
Phone number
Mailing address
Donation and transaction information
Volunteer, partner, or supporter information
Information you provide through contact forms or communications with us

b. Automatically Collected Information

IP address
Browser type
Device information
Pages visited and website usage data
Referral sources and general analytics information

3. How We Use Information

We may use collected information to:

Process and acknowledge donations
Provide receipts and tax-related documentation
Respond to inquiries and requests
Communicate updates about our mission, programs, events, and opportunities
Improve our website, services, and outreach efforts
Maintain organizational records
Comply with legal, regulatory, and reporting obligations

4. Donor Privacy

We value and respect the privacy of our donors. We do not sell, trade, rent, or share donor information with third parties for marketing purposes. Donor information is used solely for:

Processing donations
Providing donation acknowledgments and tax receipts
Communicating mission-related updates and opportunities
Maintaining required financial and organizational records

We will honor requests for donor anonymity whenever reasonably possible.

5. Protection of Children's Information

Protecting children is central to our mission. We do not knowingly collect personal information directly from children under the age of 13 through our website without appropriate parental consent when required by law. Any personal information relating to children participating in foundation activities or programs is handled with appropriate care, confidentiality, and safeguards consistent with applicable laws and organizational policies. Information regarding children is only collected, used, or shared when necessary for legitimate organizational purposes and with appropriate authorization when required.

6. Use of Images, Stories, and Testimonials

We may share stories, photographs, videos, testimonials, or other content to highlight our mission and impact. When doing so, we strive to protect the dignity and privacy of the individuals we serve by:

Obtaining consent where required
Limiting the disclosure of sensitive personal information
Using anonymized or generalized information when appropriate
Respecting requests related to privacy and confidentiality

7. Sharing of Information

We do not sell or rent personal information. We may share information with:

Trusted service providers that assist with website operations, donation processing, communications, or organizational administration
Government agencies, regulators, or legal authorities when required by law
Professional advisors when necessary for legal, accounting, or compliance purposes
Mission-related partners when necessary to carry out authorized services or activities

All third-party providers are expected to maintain appropriate confidentiality and security standards.

8. Donation Processing

Online donations may be processed through trusted third-party payment processors. The Savior's Heart Foundation, Inc. does not store complete payment card information on its website. Donation transactions are subject to the privacy and security practices of the applicable payment processor. We encourage donors to review the privacy policies of any third-party payment service used to process donations.

9. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, disclosure, or destruction. While we strive to protect personal information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

10. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

Enhance website functionality
Analyze website traffic and engagement
Improve user experience
Understand visitor interactions with our website

Users may manage cookie preferences through their browser settings. Disabling cookies may affect certain website functionality.

11. Email Communications

If you choose to subscribe to newsletters, updates, or other communications from The Savior's Heart Foundation, Inc., we may use your email address to provide information about our mission, programs, events, fundraising efforts, and organizational updates. You may unsubscribe from communications at any time by following the unsubscribe instructions included in our emails or by contacting us directly.

12. Your Rights and Choices

Subject to applicable laws, you may:

Request access to your personal information
Request corrections to inaccurate information
Request deletion of your information, subject to legal and recordkeeping requirements
Opt out of communications from us
Request information regarding how your data is used

Requests may be submitted using the contact information below.

13. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party websites and encourage users to review their privacy policies before providing personal information.

14. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices, services, legal requirements, or organizational operations. Any updates will be posted on this page with a revised effective date.

15. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact:

The Savior's Heart Foundation, Inc.

Email: info@thesaviorsheart.org

We will make reasonable efforts to respond to privacy-related inquiries in a timely manner.